Our work
How we turn marketing spend into customers
Example projects that show our process from audit to results: what we found, what we changed and how we measured it.
Example projects The businesses and figures on this page are illustrative and do not describe real clients.
Bringing customers back to an online homeware store
A Johor-based online shop had thousands of past customers and no way of reaching them again. We built an opt-in SMS programme around their order cycle.
- 3.1×repeat purchase rate
- RM 14revenue per RM 1 of SMS spend
- 0.4%opt-out rate
Filling a new intake for a tuition centre
A tuition centre in Skudai was spending on ads but could not tell which ones produced enrolments. We rebuilt tracking, then the campaigns.
- −46%cost per enrolment
- 112new enrolments in one intake
- 6 weeksfrom audit to full intake
Cutting no-shows for a car service workshop
Missed bookings were costing a busy workshop several hours of bay time every week. Automated reminders and a service-due programme fixed both ends.
- −58%missed appointments
- +21%returning customers
- 2 weeksto set up
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Our process
Every project follows the same four steps
- 01
Audit
We look at your data, accounts and customer journey before suggesting anything.
- 02
Fix tracking
If we cannot measure it, we cannot improve it. Tracking always comes first.
- 03
Test small
New ideas start on a small budget or segment, so mistakes are cheap.
- 04
Scale what works
Budget moves to what is proven, and we report results in plain English.
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